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Work??

I’m having one of those days. You know, the ones where you get out of bed, but your eyes don’t want to stay open? My brain keeps saying “your pillows are getting lonely.” I know that but my checkbook says “feed me” and I have rent to pay, etc. So staying home is not an option. LOL

Work really isn’t too bad though. In all honesty you rarely get a crabby person. Most of my crabby customers have been because they were supposed to get a call back from our networking department and they didn’t. Although I’m still figuring out how it is that our quality department is saying I’m not marking the “customer problem” field correctly. If the customer said she wanted to change her email settings, and I put “change email settings” in the customer problem field, wouldn’t that be correct? You would think, but they apparently want it as close to the words the customer actually said, regardless of what the problem really is.

So if you call in and say you can’t get your email, even if it turns out that you didn’t have a connection to the internet at all, I have to put that you can’t get your email. :roll: Sometimes I wonder about the place I work for. lol

Well, I’d better get going. I have to get dressed and I have to walk the pooch before my ride gets here. Plus we have to stop at the gas station and put gas in the car before they drop me off.

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