Upgrade, Downgrade
As of late at work we’ve been going crazy. New plans have been introduced causing uproar. There’s no charge to upgrade a plan but to downgrade a plan, there’s a fee. People are ticked about that. People are ticked about the fact that only a couple of channels from XM are now available on Sirius. They’re even more ticked when they find out that their radios aren’t compatible with the XM signal and so they can’t get the upgrade anyways. I find it hilarious that they don’t care that the incompatibility issue means they save money - they’re ticked because the option isn’t available to them. This from the same people who scream that they can’t afford to take a 2 year plan because it’s $245 (on sale right now from $271.95) even though they’re paying MORE to keep it on a month to month for $12.95. However, I understand where they’re coming from because frankly, I don’t have $245 to drop on radio service, but I can usually scrape $13 together. Then again, I work for them, so if I had a radio (I don’t) I wouldn’t have to pay.
But still - I think the downgrade fee is a crock - and personally if I could waive it, I probably would. LOL
