I Can Talk But I Still Can’t Take Calls

It’s no secret that my current place of employment is a call center. Working in a call center can be very stressful and it can be a real pain in the ass sometimes. I’m not going to lie, that’s just the way it is. My recent bouts with illness, including laryngitis have taught me that sometimes even a call center isn’t an easy job.

But last Thursday I started to get my voice back and by today when I went to work, I was ready to get on the phones. But apparently I wasn’t. I can talk, but I can’t take calls. Why can’t I take calls you ask? Because my profile for the computer system I need to use to do my job has been deactivated.

This isn’t the first time it’s happened either. When I went from training to the production floor, my profile was deactivated. I took one call while I had laryngitis, which didn’t go over too well, and then next thing I know, I’m deactivated again. I’m starting to think AT&T doesn’t want me on the phone, but yet Alorica wants me to work for them. Perhaps they should just make me a leadership intern and be done with it. ;)

In any case, I can talk but I can’t take calls. Now, if I could get reactivated so I can take calls, I’ll be happy.